Convenient Services  


  • EZ Tel

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    EZ-TEL ACCOUNT ACCESS

    Local 817.377.7979 or Toll-Free 1.888.732.3085

    EZ-Tel is Fort Worth City Credit Union’s automated telephone service that is accessible 24/7 from your phone. This free service allows you to handle many of your financial transactions with a simple phone call. It’s convenient, safe, and free. All transactions that can be performed through EZ Tel can also be done through Home Banking and the free Mobile App.

    EZ-Tel is accessed by dialing 817.377.7979 or 1-888.732.3085. Members calling EZ-Tel for the first time will be prompted to enter your member number and the LAST 4 DIGITS of the primary account holder’s Social Security number. EZ-Tel will verify this information, then ask you to change your personal identification number (PIN). Changing this access code does not affect your Visa Debit Card PIN, or your homebanking password. Only one PIN can be set per member number. Be sure to make your PIN a secure number.

    Simply listen carefully and follow the prompts using your keypad, and you will be able to easily navigate the system.

  • Visa Credit Cards

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    Give the gift that lets them buy what they really want! Our Visa Gift Cards fit everyone's personality, size and interests. You want to give gifts that fit their personality, interest and size. But you're not sure about the right color or style, and don't have time to search the mall. Now there's an easy way to make sure your gifts are just want they want. Simply give a Visa Gift Card.

    Our Visa Gift Cards come in several styles that fit any occasion and any person. And now, each card comes with a 7-year expiration date that gives the recipient plenty of time to use it. Use it wherever Visa debit cards are accepted! Unlike a gift certficate for a specific store, our Visa Gift Cards can be used at millions of merchants around the neighborhood or around the world. They can even be used to order an item online or by phone. So the person who receives the card can choose what to buy and where to buy it. Our Visa Gift Cards are safer than cash and easier to use than a check. So you're also giving the gift of security and convenience.

    It's as easy to get, as it is to give! Take the stress out of give-buying. To purchase a Visa Gift Card, simply stop by the credit union, or call us at 817.732.2803 for more information.

    Cards can be loaded with amounts ranging from $10.00 up to $500.00. Cards are not reloadable. There is a $3.50 fee to purchase gift card.

  • Lobby Coin Machine

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    We now offer a coin machine in the main lobby so you can run your own loose coin! You no longer have to roll your loose coin or wait for a teller to run your change. Our self-service coin machine is located just around the corner from the information desk.

    Self-Service Coin Counter Service Fee:

    • Members: 3% of deposit
    • Non-members: 10% of deposit

    Just follow the instructions on the screen to turn your coin into cash!